Contact Us

Alicia Chase
(585) 485-6114
Alicia.Chase@Excellus.com  

COVERAGE AREA:
Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Yates

Brian Fetterly
(315) 731-9671
Brian.Fetterly@excellus.com  

COVERAGE AREA - CNY:
Cayuga, Cortland, Jefferson, Lewis, Onondaga, Oswego, St. Lawrence, Tompkins

COVERAGE AREA - Southern Tier:
Broome, Chemung, Chenango, Schuyler, Steuben, Tioga

COVERAGE AREA - Utica:
Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer, Madison, Montgomery, Oneida, Otsego

Alaura Daniels
(585) 485-6064
Alaura.Daniels@excellus.com  

Children's Behavioral Health Services:
All Rochester, CNY, Southern Tier and Utica region counties

Angie Bradley
(315) 671-7176
Angela.Bradley@excellus.com  

COVERAGE AREA:
Jefferson County, Lewis County, Onondaga County: Brittonfield Parkway, Cicero (13039), Clay (13041), St. Joseph's Medical PC and St. Joseph's Health PC, Syracuse (13210, 13211, 13212, 13217, 13220, 13244, 13290)

HOSPITALS:
St. Joseph's Syracuse, Carthage, Samaritan, River and Lewis County General

Bianca Coe
(315) 798-4242
Bianca.Coe@excellus.com  

CNY REGION SPECIALTY PROVIDERS:
Optometry, Ophthalmology, Optical

Carrie Clifford
(315) 671-7099
Carrie.Clifford@excellus.com  

COVERAGE AREA:
Onondaga County: Baldwinsville (13027), Liverpool (13090, 13088), Crouse physicians (regardless of ZIP code); Oswego County, St. Lawrence County

HOSPITALS:
Crouse, Oswego, Clifton-Fine, Canton-Potsdam, Governeur, Claxton-Hepburn, and Massena Memorial

Lauren Thayer
(315) 798-4234
Lauren.Thayer@excellus.com  

CNY REGION SPECIALTY PROVIDERS:
Chiropractic

Laura LePage
(315) 798-4329
Laura.LePage@excellus.com  

Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)

CNY REGION SPECIALTY PROVIDERS:
DME Vendors (Local and National), Lab Vendors (Local and National), Oral Surgery, Physical/Speech/Occupational Therapy, Skilled Nursing Facilities

Jason Lutz
(315) 671-7174
Jason.Lutz@excellus.com  

COVERAGE AREA:
Cayuga County, Onondaga County: Camillus (13031), Dewitt (13224), East Syracuse (13057 - excluding Brittonfield), Fabius (13063), Fayetteville (13066), Jamesville (13078), Jordan/Elbridge (13060, 13080), Kirkville (13082), Lafayette (13084), Manlius (13104), Marcellus (13108), Marietta (13110), Memphis (13112), Minoa (13116), Nedrow (13210), Skaneateles (13152), Syracuse (13201, 13202, 13203, 13204, 13205, 13206, 13207, 13208, 13209, 13214, 13215, 13218, 13219), Tully (13159), Warners (13164)

HOSPITALS:
Auburn Community, SUNY Upstate

Kristin Korniat
(315) 404-9933
kristin.korniat@excellus.com 

COVERAGE AREA:
Tompkins County

HOSPITALS:
Cayuga Medical Center, Schuyler Hospital

Bianca Coe
(315) 798-4242
Bianca.Coe@excellus.com  

COVERAGE AREA:
Chenango County physicians

SOUTHERN TIER SPECIALTY PROVIDERS:
Optometry, Ophthalmology, Optical

Lauren Thayer
(315) 798-4234
Lauren.Thayer@excellus.com  

SOUTHERN TIER SPECIALTY PROVIDERS:
Chiropractic

Heather Ducot
(607) 304-9815
Heather.Ducot@excellus.com  

COVERAGE AREA:
Cortland Regional
Guthrie Hospitals and physician groups (regardless of zip code) 
Arnot hospitals and physician groups (regardless of zip code)
United Health Services Hospitals and physician groups (regardless of zip code)
Our Lady of Lourdes hospital and physician practices (regardless of zip code)
 

Laura LePage
(315) 798-4329
Laura.LePage@excellus.com  

Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)

SOUTHERN TIER SPECIALTY PROVIDERS:
DME Vendors (Local and National), Lab Vendors (Local and National), Oral Surgery, Skilled Nursing Facilities; Physical/Speech/Occupational Therapy

Kristin Korniat
(315) 404-9933
kristin.korniat@excellus.com  

COVERAGE AREA:
Broome County, Chemung County, Schuyler County, Steuben County, Tioga County, Pennsylvania (Bradford and Susquehanna Counties)

Carrie Gallagher
(585) 339-3839
Carrie.Gallagher@excellus.com  

COVERAGE AREA:
Monroe County (14020, 14423, 14428, 14464, 14468, 14470, 14514, 14546, 14559, 14605, 14606, 14612, 14613, 14615, 14616, 14617, 14621, 14622, 14624, 14626)

PHYSICAN PRACTICES:
Geneva, Clifton Springs, Seneca Falls, Newark and Macedon

OB/GYN and Pediatric, regardless of ZIP code

ROCHESTER REGION SPECIALTY PROVIDERS:

• Audiology
• Chiropractic
• Hearing Aid Vendors
• Skilled Nursing Facilities

HOSPITALS:
Geneva General, Soldiers and Sailors

Deidra Powell
(585) 231-6891
Deidra.Powell@excellus.com  

COVERAGE AREA:
Rochester Regional Health System (Hospitals and all physicians, regardless of ZIP code)

Dione Ashman
(585) 530-6752
Dione.Ashman@excellus.com  

COVERAGE AREA:
Monroe County (14642), URMC (Hospitals and all physician offices, regardless of ZIP code)

HOSPITALS:
Strong Memorial, Highland, FF Thompson, Noyes

Laura LePage
(315)-798-4329
Laura.LePage@excellus.com  

Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)

Aleisa Bevilacqua
(585) 339-7691
Aleisa.Bevilacqua@excellus.com 

COVERAGE AREA:
Monroe County (14445, 14450, 14467, 14472, 14506, 14526, 14534, 14543, 14580, 14602, 14603, 14604, 14607, 14608, 14609, 14610, 14611, 14618, 14619, 14620, 14623, 14625)

PHYSICIAN PRACTICES:
Rushville, Farmington, Ontario, Geneseo, Lakeville, Livonia, Dansville, Avon, Canandaigua, Victor, Williamson, Sodus, Penn Yan

ROCHESTER REGION SPECIALTY PROVIDERS:

• Acupuncture
• Durable Medical Providers
• Optometry
• Ophthalmology
• Optical
• Oral Surgery
• Physical/Speech/Occupational Therapy
• Podiatry

Nicole Trombley
(518) 561-2243 (option 5, then option 3)
Nicole.Trombley@excellus.com  

COVERAGE AREA:
Clinton, Essex, Franklin, Hamilton, Warren, Washington, Vermont, all Planned Parenthood locations regardless of ZIP code

HOSPITALS:
Adirondack Medical Center, Alice Hyde Medical Center, Champlain Valley Physician, Elizabethtown Community, Moses Ludington, University of Vermont Medical Center

Bianca Coe
(315) 798-4242
Bianca.Coe@excellus.com  

COVERAGE AREA:
Albany, Columbia, Delaware, Dutchess, Fulton, Greene, Herkimer, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Sullivan, Ulster

UTICA REGION SPECIALTY PROVIDERS:
Optometry, Ophthalmology, Optical

HOSPITALS:
AO Fox Healthcare, MI Bassett Healthcare, Cobleskill Regional Hospital, Delaware Valley, Little Falls, Margaretville Memorial, O'Connor, Tri-Town Regional Healthcare, Nathan Littauer, St. Mary's Amsterdam

SPECIALTY GROUPS:
Slocum Dickson Medical Group

Lauren Thayer
(315) 798-4234
Lauren.Thayer@excellus.com  

COVERAGE AREA:
Oneida County: Entire county, except Rome

UTICA REGION SPECIALTY PROVIDERS:
Chiropractic

HOSPITALS:
Faxton St. Luke's Healthcare, St. Elizabeth Medical Center

Laura LePage
(315) 798-4329
Laura.LePage@excellus.com  

Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)

COVERAGE AREA:
Madison County, Oneida County: Rome

UTICA REGION SPECIALTY PROVIDERS:
DME Vendors (Local and National), Lab Vendors (Local and National), Oral Surgery, Physical/Speech/Occupational Therapy, Skilled Nursing Facilities

HOSPITALS:
Community Memorial, Oneida Healthcare, Rome Hospital