Return to Provider News

Zelis Payment Delay

Audience: Participating providers

Due to an internal processing error, payments through Zelis® for the week ending May 21, 2021, are delayed as follows:

Payment type

Original date

New date

ACH electronic bank payments

Thursday, May 27

Wednesday, June 2

Virtual Cards 

Friday, May 28

Thursday, June 3

Paper check mailing

Friday, May 28

Thursday, June 3

We apologize for any inconvenience this may cause.

Please keep in mind that, due to the Memorial Day holiday, payments for the week ending May 28 are delayed as follows:

Payment type

Original date

New date

ACH electronic bank payments

Thursday, June 3

Friday, June 4

Virtual Cards 

Friday, June 4

Monday, June 7

Paper check mailing

Friday, June 4

Monday, June 7

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Category

Excellus

Reimbursement

General Office Information

Updates and Reminders

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