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Telehealth Payment Parity Through March 31, 2022

Audience: All Participating Providers

As a health plan, we want to ensure the viability of providing appropriate medical services via 
telehealth while also ensuring access to medical and behavioral health services. While we are beginning to see light at the end of the tunnel, we realize that our members may still need the peace of mind that they can receive care in the comfort and safety of their homes through the use of telehealth technology.      

We also understand the financial stress our participating providers have been under since the pandemic began. As part of our commitment to you, we will continue to reimburse for all covered telehealth services at the same rate as the corresponding face-to-face rates through at least March 31, 2022.  

We hope that this payment parity assurance will assist your practice as patients gain the confidence to return for in-person visits. 

It’s important to note that we will follow the coverage guidelines set forth by the New York State Department of Health and the Centers for Medicare & Medicaid Services related to temporary coverage of telehealth services/codes which were added as a contingency during the pandemic.   

If you have any questions, please contact your Provider Relations representative. 

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