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Faxing Medical Records – New Page Limit

Audience: All Providers

Our goal is to help reduce your administrative burden and costs as you conduct business with the Health Plan. As part of this effort, we would like to suggest solutions for reducing the amount of paper your office generates when transferring important medical record information via fax.      

We encourage you to use one of the following easy and convenient fax alternatives to submit records for preservice, prospective, or concurrent review:

If faxing is your only option for submitting records, please limit your faxes to a maximum of 50 pages.

Thank you for your assistance. If you have questions, please contact your Provider Relations representative.

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Excellus

Utilization Management

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