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Important Pay Cycle Information

Audience: Participating Physicians, Practitioners, Facilities and Hospitals

There will be a change to our pay cycle schedule for all lines of business due to the Memorial Day holiday. These schedule changes will not affect your payment amount.

Payments and remittance information will be transmitted to our remittance vendors, InstaMed® and Zelis® Payments, on Wednesday, June 1.

  • The date of deposit for electronic (835) payments may vary slightly because deposit time frames are dependent on your financial institution.
  • Receipt of virtual card payments will be delayed one day from your normal time frame.   
  • Paper checks issued by Zelis for the week ending May 27, 2022, will mail on Monday, June 6 instead of Friday, June 3. Please allow for delivery time via the U.S. Postal Service.

The Health Plan will be closed on Monday, May 30, 2022. We wish you and your family a safe and healthy holiday!

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