Audience: Participating Providers and Facilities
Zelis® Payments, an independent payment and remittance vendor, has advised that there will be a delay in its transmission of virtual card payments and paper checks due to the Thanksgiving holiday.
- Virtual card payments will be delayed one business day from your normal time frame.
- Paper checks issued by Zelis® Payments for the week ending November 19, 2021, will be mailed on Tuesday, November 30 instead of Friday, November 26. Please allow for delivery time via the U.S. Postal Service.
Important: These schedule changes only pertain to payments from Zelis® Payments. There is no pay schedule change for InstaMed®.
Please note that the date of deposit for electronic (835) payments may vary slightly because deposit time frames are dependent on your financial institution.
We wish you and your family a safe, healthy holiday!
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