Return to Provider News

New Dental Record Requirements Grid Available Online

Audience: Participating Dental Care Providers

We are excited to share with you that we have a new grid available on our website to help you determine when we require dental records to consider or approve a claim for payment. The Procedure Codes that Require Dental Record Submission grid includes information on the records needed for each procedure code listed. 

We encourage you to review this grid prior to submitting claims so you can include any required dental records when you submit the claim.
The Procedure Codes that Require Dental Record Submission grid is linked in the Dental News, Updates and Policies section on the Dental Resources page

Please share this information with your office manager and any staff that handles claim submissions. If you have any questions, please contact Dental Customer Care at 1-800-724-1675.

Thank you for the quality care and service that you provide to our valued members.

Related News
Inflectra Preferred Therapy for Medicare Advantage Members

COVID-19 Treatment with Monoclonal Antibodies

Update to Administrative Policy AP-26 COVID-19 Viral and Antibody Testing and Supplies – Diagnosis Code B97.29

Polycarbonate Lenses Coding Update for CHP, MMC and HARP Members




Claims and Billing