Audience: Participating Dental Care Providers
We are excited to share with you that we have a new grid available on our website to help you determine when we require dental records to consider or approve a claim for payment. The Procedure Codes that Require Dental Record Submission grid includes information on the records needed for each procedure code listed.
We encourage you to review this grid prior to submitting claims so you can include any required dental records when you submit the claim.
The Procedure Codes that Require Dental Record Submission grid is linked in the Dental News, Updates and Policies section on the Dental Resources page.
Please share this information with your office manager and any staff that handles claim submissions. If you have any questions, please contact Dental Customer Care at 1-800-724-1675.
Thank you for the quality care and service that you provide to our valued members.
