News Archive

Showing 1– 15 of 115 Results

Latest News

Cost-Share for COVID-19 Treatment Resumes January 1, 2022

Audience: Hospitals

Our commitment to assisting members and providers through the many challenges faced during case surges and hospitalizations guided our business decision to continue the cost-share waiver for COVID-19 treatment for our fully insured members. Some of our self-funded groups...

Jubilant Cadista Recalls Losartan

Audience: Providers of impacted members

Jubilant Cadista Pharmaceuticals Inc. is conducting a market recall at the wholesale level all quantities of all unexpired lots Losartan Potassium Tablets, USP and Losartan Potassium and Hydrochlorothiazide (HCTZ) Tablets, USP distributed under the Cadista label due to...

Pfizer voluntarily recalls Chantix

Audience: Providers of impacted members

The U.S. Food and Drug Administration (FDA) announced on September 16, 2021 that the drug manufacturer Pfizer is voluntarily recalling all lots of Chantix 0.5 mg and 1 mg tablets due to the presence of a nitrosamine, N-nitroso-varenicline, a probable human carcinogen (a...

Reminder: Discontinuation of Utilization Management (UM) Fax Lines

Audience: Participating Physicians, Professional Health Care Practitioners & Facilities

We remind you that effective November 1, 2021, we can no longer accept faxes at the phone numbers listed on the reverse of this notice. Please use one of the following options for submitting records for pre-service/prospective or concurrent review:  Electronic...

Information Related to NYS Executive Order #4

Audience: Professional Providers, Hospitals and Skilled Nursing Facilities

Excellus BlueCross BlueShield (BCBS) has implemented the requirements included in Governor Hochul’s Executive Order #4, issued September 27, 2021 for its fully insured members. In addition, Excellus BCBS has extended these requirements to its Medicare line of business....

New Partnership with Davis Vision for Standalone Vision Benefits

Audience: Vision Care Providers

Excellus BlueCross BlueShield is pleased to announce a new partnership with Davis Vision, Inc., (“Davis Vision”), offering a robust network of eye care providers to members of our groups that purchase standalone vision coverage, beginning October 1, 2021. To be...

Medicare Advantage Changes Effective January 1, 2022

Audience: All providers

Medicare Advantage members will soon receive their Annual Notice of Changes (ANOC) with details about the following benefit and administrative changes effective January 1, 2022. The Annual Enrollment Period (AEP) extends from October 15 to December 7, 2021. Medicare...

Philips Respironics Respiratory Recall

Audience: Durable Medical Equipment Providers

As you may be aware, Philips Respironics issued a recall on June 14, 2021 for specific continuous positive airway pressure (CPAP) and bilevel positive airway pressure (BiPAP) devices, and mechanical ventilators.  Suppliers of impacted devices should work with their...

Fall Seminar for Physical Therapists—Register Today!

Audience: Physical Therapists

You are invited to join our Provider Relations team for the 2021 virtual fall provider seminar. You’ll gain valuable information on the latest administrative and operational updates, industry news, what’s new for 2022 and more.  Thursday, October 7, 2021 Noon-1:30...

CareAdvance Provider® Authorization Tool Enhancements

Audience: All providers

Excellus BlueCross BlueShield would like you to be aware that our CareAdvance Provider authorization tool will be upgraded effective September 13, 2021. We are excited to share with you that the upgrade includes several enhancements that will help you streamline your...

Labor Day Pay Cycle Information

Audience: Participating Physicians, Practitioners, Facilities and Hospitals

Excellus BlueCross BlueShield will be closed on Monday, September 6, 2021, in observance of Labor Day. There will be a change to our pay cycle schedule for all lines of business due to this holiday. These schedule changes will not affect your payment amount. Payments and...

Federal Requirements Effective January 1, 2022

Audience: All Providers

We would like to share changes to key Excellus BlueCross BlueShield tools for members and other consumers effective January 1, 2022, required under the Consolidated Appropriations Act, which was signed into federal law on December 27, 2020. Final regulations, which have...

Use our Web Self-Service Tools for Faster Service

Audience: Participating Physicians, Health Care Practitioners & Facilities

If you have recently experienced longer than normal wait times when contacting Customer Care, we thank you for your patience. We anticipate significant improvements in wait times after Labor Day. To make it easier and more efficient to conduct business with our Health...

Administrative Policy 09 – Therapeutic Injections; Trigger Point, Tarsal Tunnel, Ligament Cyst, Tendon Sheath and Facet Joint – Update effective November 1, 2021

Audience: All Providers

Excellus BlueCross BlueShield is updating the following administrative policy effective November 1, 2021, to define the coverage and billing guidelines for therapeutic injections; trigger point, tarsal tunnel, ligament cyst, tendon sheath and facet joint billed by...

Retention of Sterilization and Hysterectomy Consent Forms for Medicaid Managed Care Members

Audience: Participating Providers

When submitting a claim for a sterilization or hysterectomy procedure performed on a Medicaid Managed Care (MMC) or Health and Recovery Plan (HARP) member, the performing provider must retain a copy of the completed Sterilization Consent Form (LDSS-3134) or...

Showing 1– 15 of 115 Results
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