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CareAdvance Provider® Tool Expanding to Commercial Business on April 20


Our new electronic preauthorization tool, CareAdvance Provider, will be used to request authorizations for our members with commercial coverage as of April 20, 2020. This includes: traditional indemnity, HMO, PPO, EPO and point-of-service products.  ...

Discontinuation of Paper Notification of Claim Billing Errors Effective April 4

Audience: Professional providers

Effective April 4, 2020, Excellus BlueCross BlueShield will discontinue its practice of sending a paper notification when certain billing errors occur. This change is part of our overall effort to reduce the amount of paper sent to provider practices.  We...

COVID-19 Administrative Contingencies, Other Assistance for Providers

Audience: Providers and Facilities

We are grateful for the service that our participating providers and facilities are providing to our members and communities during the COVID-19 State of Emergency. Our goal is to reduce the administrative burden on providers and facilities so that more time can be...

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News and Updates - Health Care Reform

Health Care Reform

Read the latest health reform news & information from Excellus BlueCross BlueShield.

Health Care Reform Updates

News and Updates - Connection Newsletter - ACQA Newsletter - Dental Newsletter


Connection Newsletter

Inside this month's Connection newsletter:

  • Medical Record Minute
  • New Electronic Claim Attachment Process
  • Training Opportunities
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ACQA Advisor Newsletter

ACQA Advisor is a quarterly newsletter dedicated to sharing news, updates and best practices with our ACQA partners

Dental Newsletter

Inside this month's 'The Floss' newsletter: