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Behavioral Health Services for Children Covered by Medicaid Managed Care Effective July 1

We would like to provide you with information related to the second phase of the New York State Children’s Health and Behavioral Health Medicaid System Transformation, which will occur July 1, 2019. Excellus BlueCross BlueShield (“Health Plan”) will implement...

Dental Records Request Reminder

We would like to remind you to return dental records with the Medical Records Unit (MRU) request letter that we sent to you to avoid starting another claim in the system. It is also important that you do not attach the claim form when fulfilling the request for...

Customer Care Phone Line Update

If you have recently experienced longer than normal wait times when contacting Customer Care, we thank you for your patience, and for sharing your candid feedback with us. There is a plan in place to improve efficiencies and reduce call backlogs, including the...

News and Updates - Connection Newsletter - ACQA Newsletter


Connection Newsletter

Inside this month's Connection newsletter:

  • Welcome Dr. Lindsay Rae
  • New Product: College Blue
  • Claim: Adjustments, Voids, Corrections & Replacements

ACQA Advisor Newsletter

ACQA Advisor is a quarterly newsletter dedicated to sharing news, updates and best practices with our ACQA partners

ACQA Advisor Newsletter.Open a PDF

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News and Updates - Health Care Reform

Health Care Reform

Read the latest health reform news & information from Excellus BlueCross BlueShield.

Health Care Reform Updates