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Staff Training
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Practice Management - Staff Training - Tab Content
New to Excellus
New to Excellus BCBS?
Our Navigating the Blues educational series is a great start for new members of your staff. It provides valuable information on Excellus BCBS products, BlueCard®, how to verify patient copay and eligibility, and more!
Behavioral Health Seminar & Training
Behavioral Health Seminars & Training
View our latest Behavioral Health training and seminar information
Account Cost and Quality Agreement
Training for our ACQA Partners
These training sessions are created for providers who participate in an Accountable Cost and Quality Agreement (ACQA). Sessions will be held throughout the year.
Training Presentations
- Navigating Behavioral Health Services Expansion and HARP Open a PDF
- Cultural Competency Open a PDF
- Poverty CompentencyOpen a PDF
- Recovery Principles Open a PDF
- Strengths Based Treatment Open a PDF
- First Episode Psychosis Open a PDF
- Home & Community-Based Services Open a PDF
- Integrated Health Care Open a PDF
- Behavioral Health Screening Tools Open a PDF
- Motivational Interviewing Open a PDF
- Co-Occurring: Substance Use & Mental Health Disorders Open a PDF
- Self-Care for Providers Open a PDF
- Trauma-Informed Care Open a PDF
- HCBS Documentation Standards Open a PDF
- Consumer-Driven Health Plan Open a PDF
- Navigating ICD-10
- Navigating Children's Behavioral Health Services
- CareAdvance Elective Inpatient Navigation GuideOpen a PDF
- CareAdvance Elective Inpatient WebEx - 8.3MB (click to download)
- CareAdvance Elective Outpatient Navigation GuideOpen a PDF
- CareAdvance Elective Outpatient WebEx - 7.5MB (click to download)
- CareAdvance Acute Inpatient Navigation GuideOpen a PDF
- CareAdvance Acute Inpatient WebEx - 6.2MB (click to download)
- CareAdvance Tip SheetsOpen a PDF
Guidebooks
Need Training for Your Office or Facility?
Need Training for Your Office or Facility?
Our Provider Relations staff is available to conduct training in your office. Topics often requested are website navigation, eviCore healthcare, Clear Coverage, product overviews, claims and billing, and more.
Staff Training & Education - Tip Sheet - Card
Helpful Tip Sheets
Topics include: billing & claims, Clear Coverage, patient care, pharmacy & vaccines and more.
